Delete your account Official guide
How to ask Enviglo to delete your account, what to do first, and what happens to your licenses, stores and posts.
Updated 19 hours agoby @enviglo· 1 revision· 0 views
There's no button to delete your account yourself. Enviglo support deletes it for you when you ask. This guide covers what to do first, how to ask, and what deleting changes.
Deleting an account can't be undone.
Before you ask
- Hand over any store you own. Enviglo can't delete an account that still owns a store. Transfer each one to someone else first. See Transfer or close your store. If that isn't possible, say what you'd like done with the store when you ask.
- Keep what you want from your library. Once your account is gone, you can't download anything from it. Download the files you want to keep first. See Your library and downloads.
- Move licenses you want someone else to have. Where a store allows it, you can give a license to another account. See Give a license to someone else.
Ask for your account to be deleted
- Go to Contact Enviglo support, or select Support in the account menu and then New ticket.