Saved Sep 22, 2026 by @enviglo: Badge criteria and pre-orders
- **Official**: run by the Enviglo team.- **Partner**: an established creator Enviglo works with directly.- - **Verified**: Enviglo checked the store is run by who it says it is.+ - **Verified**: Enviglo checked the store is run by who it says it is. A verified store can also take pre-orders: see [Take pre-orders](/wiki/create-a-product#take-pre-orders).- **Founding store**: selling since myPod or Enviglo's first days.- To ask for one, select **Request verification** or **Apply to be a partner**, say a little about the store, and send it. It goes straight to the Enviglo team as a request rather than a support ticket, so there is a decision attached to it.+ You can ask for **Verified** and **Partner** here once your store meets what Enviglo asks for. Until then, the card lists each requirement, ticks the ones your store has and shows where it stands, and the button stays greyed out.- While it's waiting, the card says so and offers **Withdraw** if you change your mind. Enviglo's answer arrives in your notices either way, and a request that's turned down says why, so you know what would change it. You can ask again afterwards.+ To ask for verification, your store needs:++ - to have been open for 60 days;+ - 3 published products and 200 sales, counting purchases in Roblox and on the website, including those that came over from myPod;+ - a store icon and a description;+ - your Discord server connected, or 50 followers;+ - a rating of 4 stars or more across its store and product reviews. This only counts from 5 reviews, so a store with fewer isn't held back by it;+ - no warnings or suspensions from Enviglo, and no products suspended. A warning Enviglo has withdrawn doesn't count.++ To apply to be a partner, your store needs:++ - to be verified;+ - to have been open for 180 days;+ - 10 published products and 500 sales;+ - a rating of 4.5 stars or more from at least 25 reviews;+ - no warnings or suspensions.++ When it meets them, select **Request verification** or **Apply to be a partner** and answer Enviglo's questions. For verification: who runs the store, where your work can already be found, how Enviglo can tell the two are connected, and where your buyers come from. For a partnership: what the store makes, what sells best, where your work is used, how you look after buyers, and what partnering would change. Tick the box to say the answers are true, and send it. It goes straight to the Enviglo team as a request, along with where your store stood when you asked.++ While it's waiting, the card says so and offers **Withdraw** if you change your mind. Enviglo's answer arrives in your notices either way, and a request that's turned down says why, so you know what would change it. After a no, you can ask for verification again after 30 days, or apply to be a partner again after 60. The card shows the date and what Enviglo said.### New product defaults…
This guide covers two pages in your store's dashboard: Settings → Store, which shapes your storefront, and Settings → Selling, which holds your plan, categories, badges and product defaults. Integrations and Team have their own guides: see Connect your Discord server, API keys and Invite your team.
Settings sits at the bottom of your store's dashboard sidebar. Who can do what:
The Store page saves as one form. As soon as you change something, a bar appears at the bottom saying how many changes are unsaved. Select Save store settings to keep them, or Discard to put everything back. Nothing is saved until you do.
If any field has a problem, nothing on the page is saved. The errors show next to the fields, so fix them and save again.
Pausing the store is the exception: it happens as soon as you confirm it.
Taking a break? Pause the store and it's hidden from Enviglo while buyers keep everything they own.
While the store is paused:
Select Edit note to change the note. When you're ready, select Reopen store. Everything comes back exactly as it was, drafts and all.
A store Enviglo has suspended can't be paused. To stop selling for good, see Transfer or close your store.
enviglo.com/s/your-store. You can't edit it here; see below.A store's address can change once, with Enviglo's approval. Nothing redirects from the old address, so every link to it stops working the moment the change is approved. Only the owner can ask.
While you wait, the request shows under the address, and you can select Withdraw request. You're notified when Enviglo decides. If the request is turned down, your address stays as it is and you can ask again. Once an address has changed, it's fixed for good.
All three are on for new stores.
Select Upload (or Replace) to add an image, then save the page. Images can be PNG, JPEG, WebP, GIF or AVIF, under 12 MB. To remove one, select the X beside it and save.
On Ultimate, an animated GIF keeps moving. On every other plan a GIF uploads as its first frame.
Enviglo checks every new image before it shows publicly. When you save, you'll see "Saved. New images show once Enviglo approves them." Until then your current image stays, and the field says a new one is waiting for review. If it's rejected, the field shows the reason, and so does your store's Notices page. See Notices from Enviglo.
With no banner, your storefront shows images from your products in its place.
On Ultimate, your storefront can serve on a domain you own. Settings → Your own address, then add either:
yourgame.com. This takes the domain over, so anything already served there stops — and www.yourgame.com is set up to come here too, so you don't need to add it yourself.shop.yourgame.com. Use this one if you already have a website on the domain.Enviglo then shows the exact DNS record to add — a type, a name and a value — which you put in at whoever manages the domain's DNS. Press Check now once you have. It usually takes a few minutes and sometimes a few hours, and Enviglo keeps checking on its own either way, so you can close the page.
Your store stays at its enviglo.com address whatever happens, and search engines are pointed there, so your store counts once rather than competing with itself. If the plan ends or the store closes, the address stops serving; nothing in the store is affected.
Everything here appears in the Links box on your storefront's About tab. Leave a field empty to remove it.
discord.gg or discord.com/invite link. To connect the server itself for roles and delivery, see Connect your Discord server.Open Settings → Selling for your plan, categories, badges and product defaults. The categories save as soon as you add, rename or delete one.
The Plan section shows which plan this store is on — its owner's — and how much of each limit it's using. The plan itself is changed in your own Settings → Plan. See Plans, limits and fees.
Your own sections on your storefront, such as Vehicles. They show as filters above your products, and in a Store categories box on the About tab.
You put a product in categories from its Details page, and a product can be in more than one. See Product details.
Enviglo gives badges to stores. They show next to your store's name across the marketplace.
You can ask for Verified and Partner here once your store meets what Enviglo asks for. Until then, the card lists each requirement, ticks the ones your store has and shows where it stands, and the button stays greyed out.
To ask for verification, your store needs:
To apply to be a partner, your store needs:
When it meets them, select Request verification or Apply to be a partner and answer Enviglo's questions. For verification: who runs the store, where your work can already be found, how Enviglo can tell the two are connected, and where your buyers come from. For a partnership: what the store makes, what sells best, where your work is used, how you look after buyers, and what partnering would change. Tick the box to say the answers are true, and send it. It goes straight to the Enviglo team as a request, along with where your store stood when you asked.
While it's waiting, the card says so and offers Withdraw if you change your mind. Enviglo's answer arrives in your notices either way, and a request that's turned down says why, so you know what would change it. After a no, you can ask for verification again after 30 days, or apply to be a partner again after 60. The card shows the date and what Enviglo said.
How buying works sets the license type each new product starts with: One purchase, Buy more than once or Subscription. Every product can still be set differently on its own Pricing page, and changing the default leaves existing products alone. Select Save defaults to keep your choice. See Pricing and license types.