Saved Sep 19, 2026 by @enviglo: First version
+ This guide covers two pages in your store's dashboard: **Settings** → **Store**, which shapes your storefront, and **Settings** → **Selling**, which holds your plan, categories, badges and product defaults. **Integrations** and **Team** have their own guides: see [Connect your Discord server](/wiki/connect-your-discord-server), [API keys](/wiki/api-keys) and [Invite your team](/wiki/invite-your-team).+ ## Before you start++ **Settings** sits at the bottom of your store's dashboard sidebar. Who can do what:++ - **Store** and **Selling** pages: owners, admins, and staff given **Settings** (or a custom role with **Store settings**).+ - **Store status** (pausing the store): owners and admins.+ - Asking to change the store's address: the owner only.+ - Upgrading or managing the plan: owners and admins.++ ## Save your changes++ The **Store** page saves as one form. As soon as you change something, a bar appears at the bottom saying how many changes are unsaved. Select **Save store settings** to keep them, or **Discard** to put everything back. Nothing is saved until you do.++ If any field has a problem, nothing on the page is saved. The errors show next to the fields, so fix them and save again.++ Pausing the store is the exception: it happens as soon as you confirm it.++ ## Store status++ Taking a break? Pause the store and it's hidden from Enviglo while buyers keep everything they own.++ 1. On **Settings** → **Store**, find **Store status** and select **Pause store**.+ 2. If you like, write a **Note for visitors**, such as when you'll be back. It can be up to 160 characters.+ 3. Select **Pause store**.++ While the store is paused:++ - The store and every product in it disappear from browse, search, the home page and your profile, and its promotions stop showing.+ - Anyone who follows an old link sees that the store is taking a break, with your note if you left one.+ - Buyers keep their library, downloads and Discord roles. Your in-game hub keeps recording Roblox purchases.+ - Your team can still open the storefront, with a banner saying it's paused.++ Select **Edit note** to change the note. When you're ready, select **Reopen store**. Everything comes back exactly as it was, drafts and all.++ A store Enviglo has suspended can't be paused. To stop selling for good, see [Transfer or close your store](/wiki/transfer-or-close-your-store).++ ## General++ - **Store name**: 2 to 48 characters.+ - **Store address**: your storefront's address, shown as `enviglo.com/s/your-store`. You can't edit it here; see below.+ - **Description**: up to 600 characters, shown on your storefront's **About** tab. Markdown is supported.++ ### Change your store's address++ A store's address can change once, with Enviglo's approval. Nothing redirects from the old address, so every link to it stops working the moment the change is approved. Only the owner can ask.++ 1. Under **Store address**, select **Change address**.+ 2. Enter the **New address**. The rules are the same as when you opened the store: 3 to 48 characters, using lowercase letters, numbers and single hyphens.+ 3. If you like, say **Why**. It helps the Enviglo team decide.+ 4. Tick the box to confirm you understand that old links will stop working.+ 5. Select **Ask Enviglo**.++ While you wait, the request shows under the address, and you can select **Withdraw request**. You're notified when Enviglo decides. If the request is turned down, your address stays as it is and you can ask again. Once an address has changed, it's fixed for good.++ ## Visibility++ ### Customers++ - **Take custom work**: shows **Request custom work** on your storefront and lets products take commissions. Requests arrive under **Orders**. Off for new stores. Services you publish take requests whether or not this is ticked; see [Offer a service](/wiki/offer-a-service).+ - **Accept messages**: shows **Message store** on your storefront. Turning it off keeps conversations that are already open. On for new stores. See [Messages and reviews for your store](/wiki/store-messages-and-reviews).+ - **Let customers transfer licenses**: owners can hand one of your products to another Enviglo user from their library. Every transfer is logged, you can block it per product, and you can move a license back from **Customers**. Off for new stores. See [Give, revoke, restore and transfer licenses](/wiki/manage-licenses).++ ### Shown publicly++ All three are on for new stores.++ - **Sales**: how many licenses your store has issued, and how many people own each product.+ - **Followers**: your follower count on your storefront, product pages and store cards.+ - **Owner**: who owns the store, in your storefront's sidebar and under the store's name. Your team always sees it.++ ## Branding++ - **Icon**: a square image, at least 256×256.+ - **Banner**: a wide image, at least 1600×400.++ Select **Upload** (or **Replace**) to add an image, then save the page. Images can be PNG, JPEG, WebP, GIF or AVIF, under 12 MB. To remove one, select the X beside it and save.++ Enviglo checks every new image before it shows publicly. When you save, you'll see "Saved. New images show once Enviglo approves them." Until then your current image stays, and the field says a new one is waiting for review. If it's rejected, the field shows the reason, and so does your store's **Notices** page. See [Notices from Enviglo](/wiki/notices-from-enviglo).++ With no banner, your storefront shows images from your products in its place.++ ## Links++ Everything here appears in the **Links** box on your storefront's **About** tab. Leave a field empty to remove it.++ - **Website**: any http or https address.+ - **Discord invite**: a `discord.gg` or `discord.com/invite` link. To connect the server itself for roles and delivery, see [Connect your Discord server](/wiki/connect-your-discord-server).+ - **Roblox group ID**: numbers only. Your storefront links to the group.+ - **Roblox place ID**: numbers only. This is the game where you sell. **Buy on Roblox** buttons open it with the product in the launch data (for a game pass, the button opens the game pass instead), and your storefront links to it as **Play the store's game**. Connecting Roblox under **Settings** → **Integrations** needs it too. A product can send its buyers to a different place from its own **Delivery** page.+ - **Social profiles**: X, Instagram, YouTube, Twitch, TikTok and GitHub. Each must be an https link on that site.++ ## The Selling page++ Open **Settings** → **Selling** for your plan, categories, badges and product defaults. The categories save as soon as you add, rename or delete one.++ ### Plan++ The **Plan** section shows your store's plan, how much of each limit you're using, and the billing buttons. See [Plans, limits and fees](/wiki/plans-and-fees).++ ### Store categories++ Your own sections on your storefront, such as Vehicles. They show as filters above your products, and in a **Store categories** box on the **About** tab.++ - To add one, type a name and select **Add**. Names can be up to 32 characters, and each must be different.+ - Rename a category with the pencil, or delete it with the bin. Deleting a category doesn't delete its products; they just leave it.+ - A store can have up to 20.++ You put a product in categories from its **Details** page, and a product can be in more than one. See [Product details](/wiki/product-details).++ ### Badges++ Enviglo gives badges to stores. They show next to your store's name across the marketplace.++ - **Official**: run by the Enviglo team.+ - **Partner**: an established creator Enviglo works with directly.+ - **Verified**: Enviglo checked the store is run by who it says it is.+ - **Founding store**: selling since myPod or Enviglo's first days.++ To ask for one, select **Request verification** or **Apply to be a partner**. Each opens a support ticket with the details filled in.++ ### New product defaults++ **How buying works** sets the license type each new product starts with: **One purchase**, **Buy more than once** or **Subscription**. Every product can still be set differently on its own **Pricing** page, and changing the default leaves existing products alone. Select **Save defaults** to keep your choice. See [Pricing and license types](/wiki/pricing-and-license-types).++ ## What your storefront shows++ - **At the top**: your banner, icon, name and badges, and your name as owner when **Owner** is ticked. Visitors can **Follow** the store, use **Message store** and **Request custom work** when those are on, **Share** it or report it. Your team sees a **Manage** button in place of the message, request and report buttons.+ - **Under the name**: the store's rating, number of products, followers (when **Followers** is ticked), licenses issued (when **Sales** is ticked), and the month it opened. The rating comes from your store's own reviews once it has some, and from your products' reviews until then.+ - **Sections**: **Products**, **Services** when you've published any, **About** and **Reviews**.++ ## Troubleshooting++ - **"Enter a discord.gg invite link."** The **Discord invite** field only takes invite links.+ - **"Roblox place IDs are numeric."** or **"Roblox group IDs are numeric."** Enter just the number, not the whole web address.+ - **"Enter a link on x.com."** (or another site) A social link has to be on that platform's own site.+ - **"Your store's address has been changed once already, so it's fixed now."** An address can only change once.+ - **"Another store has that address."** Pick a different new address.+ - **You can't see Settings, or some of its pages.** Ask an owner or admin for the permission you need. See [Roles and permissions](/wiki/roles-and-permissions).
This guide covers two pages in your store's dashboard: Settings → Store, which shapes your storefront, and Settings → Selling, which holds your plan, categories, badges and product defaults. Integrations and Team have their own guides: see Connect your Discord server, API keys and Invite your team.
Settings sits at the bottom of your store's dashboard sidebar. Who can do what:
The Store page saves as one form. As soon as you change something, a bar appears at the bottom saying how many changes are unsaved. Select Save store settings to keep them, or Discard to put everything back. Nothing is saved until you do.
If any field has a problem, nothing on the page is saved. The errors show next to the fields, so fix them and save again.
Pausing the store is the exception: it happens as soon as you confirm it.
Taking a break? Pause the store and it's hidden from Enviglo while buyers keep everything they own.
While the store is paused:
Select Edit note to change the note. When you're ready, select Reopen store. Everything comes back exactly as it was, drafts and all.
A store Enviglo has suspended can't be paused. To stop selling for good, see Transfer or close your store.
enviglo.com/s/your-store. You can't edit it here; see below.A store's address can change once, with Enviglo's approval. Nothing redirects from the old address, so every link to it stops working the moment the change is approved. Only the owner can ask.
While you wait, the request shows under the address, and you can select Withdraw request. You're notified when Enviglo decides. If the request is turned down, your address stays as it is and you can ask again. Once an address has changed, it's fixed for good.
All three are on for new stores.
Select Upload (or Replace) to add an image, then save the page. Images can be PNG, JPEG, WebP, GIF or AVIF, under 12 MB. To remove one, select the X beside it and save.
Enviglo checks every new image before it shows publicly. When you save, you'll see "Saved. New images show once Enviglo approves them." Until then your current image stays, and the field says a new one is waiting for review. If it's rejected, the field shows the reason, and so does your store's Notices page. See Notices from Enviglo.
With no banner, your storefront shows images from your products in its place.
Everything here appears in the Links box on your storefront's About tab. Leave a field empty to remove it.
discord.gg or discord.com/invite link. To connect the server itself for roles and delivery, see Connect your Discord server.Open Settings → Selling for your plan, categories, badges and product defaults. The categories save as soon as you add, rename or delete one.
The Plan section shows your store's plan, how much of each limit you're using, and the billing buttons. See Plans, limits and fees.
Your own sections on your storefront, such as Vehicles. They show as filters above your products, and in a Store categories box on the About tab.
You put a product in categories from its Details page, and a product can be in more than one. See Product details.
Enviglo gives badges to stores. They show next to your store's name across the marketplace.
To ask for one, select Request verification or Apply to be a partner. Each opens a support ticket with the details filled in.
How buying works sets the license type each new product starts with: One purchase, Buy more than once or Subscription. Every product can still be set differently on its own Pricing page, and changing the default leaves existing products alone. Select Save defaults to keep your choice. See Pricing and license types.