Create and publish a product

Changes from the version before

   
  ## What a product needs before it can be published
   
- The **Status** box on **Overview** and **Details** lists five things. **Publish** stays greyed out until every one is ticked:
+ The **Status** box on **Overview** and **Details** lists six things. **Publish** stays greyed out until every one is ticked:
   
  - At least one image
  - Every image 1280×720 or larger, landscape and sharp (see [What a product image has to be](/wiki/images-video-and-files#what-a-product-image-has-to-be))
  - A one-line summary
  - A description
+ - A file to download
  - A way to get it (free, or a Roblox product or game pass)
   
  The header shows your progress, like "50% · needs a one-line summary", and says "ready to list" when nothing is missing.
  …
  - **An image:** add one on **Media**. Enviglo checks every upload before it appears, and it only counts once approved. See [Images, video and files](/wiki/images-video-and-files).
  - **Images that meet the rules:** at least 1280 × 720, landscape and sharp. New uploads are held to this when you add them; older images that fall short are marked on **Media** to replace.
  - **A summary and a description:** fill them in on **Details**. See [Product details](/wiki/product-details).
+ - **A file to download:** upload the version owners download on **Media**. A version held for Enviglo's review only counts once it's cleared. A bundle doesn't need a file of its own: it counts once a product in it is published. See [Files and versions](/wiki/images-video-and-files#files-and-versions).
  - **A way to get it:** make the product free on **Pricing**, or link a developer product or game pass on **Delivery**. See [Pricing and license types](/wiki/pricing-and-license-types) and [Delivery on Roblox and Discord](/wiki/roblox-and-discord-delivery).
   
- You don't need a file to publish. But owners have nothing to download until you upload one on **Media**.
+ Products that went live before a file was needed stay live. To publish one again after taking it down, add a file first.
   
  ## Preview it
   
  Press **Preview** in the header of any of the product's pages to see its public page. While the product isn't published, only your team and Enviglo staff can open it (unless it's an announced drop, below), and a banner at the top says so. Once it's published, the button reads **View page**.
   
- ## Publish
+ ## Submit it for review
   
+ Enviglo's team looks at every product before it's published for the first time. Enviglo checks its files, pictures and page as soon as you send it, and a person on the team makes the decision.
+  
  1. Open the product's **Overview** or **Details** page.
- 2. In **Status**, press **Publish**.
+ 2. In **Status**, press **Submit for review**.
   
- You'll see "Product published." You can also publish from the **Products** list: open the menu at the end of a product's row and choose **Publish**. To publish several at once, tick them and press **Publish** in the bar at the bottom. Any that aren't ready are skipped and named, with what each one still needs.
+ You'll see "Sent to Enviglo for review." The header says **In review**, and only your team and Enviglo staff can see the product until it's approved. You can keep editing it while it waits.
   
+ When it's approved, it goes live straight away, or at the time you booked if it's a scheduled drop, and you get a notice. If it isn't approved, you get a notice with the reason, and the **Status** box shows it too. Fix what it says, then press **Submit for review** again.
+  
+ - **Pictures still waiting?** You don't need to wait for them. A new product's pictures are reviewed along with it, and approving the product approves them too. If the only thing missing is an image that's still waiting, you can submit the product anyway. If a picture isn't approved, you're told why, and the rest of the product is still reviewed.
+ - **Changed your mind?** Press **Take it back** in **Status** while it's waiting. It stays a draft.
+ - **From the Products list:** open the menu at the end of a product's row and choose **Publish**, or tick several and press **Publish** in the bar at the bottom. Products that haven't been approved yet are sent for review, and the message says how many.
+  
+ ## Publish
+  
+ Once a product has been approved, **Publish** puts it live straight away, whenever you like. So does unpublishing it and publishing it again later. Everything that was published before reviews began counts as approved.
+  
  Once published, the product shows on your storefront and across the marketplace: in browse, search and its category. For 30 days from the first time it was published, it can carry the **New** label. Unpublishing and publishing again doesn't restart that.
   
+ ### Changes to a live product
+  
+ A new name, description or file on a live product goes live at once, and Enviglo's team takes a look at it afterwards. **Status** says what's waiting, and the product stays live meanwhile.
+  
+ If the team doesn't approve the changes, the product goes back to a draft until you fix it and submit it for review again. Its owners keep their licenses. You get a notice with the reason.
+  
  ### Publish once the image is approved
   
- If the only thing missing is an image that's still waiting for review, the **Status** box shows **Publish when the image is approved**. Turn it on and the product goes live the moment Enviglo approves the image, exactly as if you'd pressed **Publish**, and you get a notice saying it's live. You don't need to come back for it.
+ If an approved product's only missing piece is an image that's still waiting for review, the **Status** box shows **Publish when the image is approved**. Turn it on and the product goes live the moment Enviglo approves the image, exactly as if you'd pressed **Publish**, and you get a notice saying it's live. You don't need to come back for it.
   
  - It's there for drafts that aren't booked to publish at a set time. See [Schedule a drop](#schedule-a-drop).
  - If the image is rejected, the product stays a draft, and the rejection notice says so. Add another image and turn it on again.
  …
  4. Leave **Show it on the storefront with a countdown** ticked to announce the drop now, or untick it to keep it hidden until it opens.
  5. Press **Book it**.
   
- An announced drop appears on your storefront before it opens. Its page is public, with a **Drops in** countdown and no way to buy yet, unless you take pre-orders. Visitors can press the heart to hear when it's out. To announce a drop, the product needs an image first.
+ An announced drop appears on your storefront before it opens. Its page is public, with a **Drops in** countdown and no way to buy yet, unless you take pre-orders. Visitors can press the heart to hear when it's out. To announce a drop, the product needs an image first, and it needs to be approved, since announcing makes it public. Book it, submit it for review, and announce it once it's approved.
   
- When the time comes, Enviglo publishes the product within a few minutes and tells everyone who wishlisted it. If the product isn't ready by then, it stays a draft and keeps its booking, and it goes out as soon as it's complete.
+ When the time comes, Enviglo publishes the product within a few minutes and tells everyone who wishlisted it. If the product isn't ready or approved by then, it stays a draft and keeps its booking, and it goes out as soon as it is.
   
  While a drop is booked, **Status** shows a countdown, plus **Change the date**, **Announce it now** or **Hide it until it opens**, and **Cancel the booking**.
   
  …
   
  ## Troubleshooting
   
- - **Publish is greyed out.** Something on the checklist isn't ticked. An image still waiting for review doesn't count yet, but you can have the product publish itself once it's approved. See [Publish once the image is approved](#publish-once-the-image-is-approved).
+ - **Publish or Submit for review is greyed out.** Something on the checklist isn't ticked. An image still waiting for review doesn't count yet, but a product that hasn't been approved can be submitted with it, and one that has can publish itself once the image is approved. See [Submit it for review](#submit-it-for-review).
+ - **"Announcing it puts it on your storefront…"** An announced drop is public, so it has to be approved first. Submit it for review, then announce it once it's approved.
+ - **The product was taken down.** Enviglo's team didn't approve a new name, description or file. The notice and the **Status** box say why. Fix it and submit it for review again.
  - **"Add a description before publishing."** Publishing from somewhere other than the **Status** box names whatever is missing. Fill it in and try again.
  - **"Pick a time in the future, or publish it now."** The drop time you picked has already passed.
  - **"You do not have permission to do that."** Your role doesn't include the permission this needs. Ask an owner or admin.
  …