Create and publish a product

Details, Pricing and Delivery each save on their own. When you change something, a bar appears at the bottom with the number of unsaved changes. Press Save details, Save pricing or Save delivery to keep them, or Discard to put everything back.

The header across the top of the product's pages shows its status, how complete it is, when it last changed and how many people own it.

What a product needs before it can be published

The Status box on Overview and Details lists four things. Publish stays greyed out until every one is ticked:

• At least one image
• A one-line summary
• A description
• A way to get it (free, or a Roblox product or game pass)

The header shows your progress, like "50% · needs a one-line summary", and says "ready to list" when nothing is missing.

Here's where each one comes from:

• An image: add one on Media. Enviglo checks every upload before it appears, and it only counts once approved. See Images, video and files.
• A summary and a description: fill them in on Details. See Product details.
• A way to get it: make the product free on Pricing, or link a developer product or game pass on Delivery. See Pricing and license types and Delivery on Roblox and Discord.

You don't need a file to publish. But owners have nothing to download until you upload one on Media.

Preview it

Press Preview in the header of any of the product's pages to see its public page. While the product isn't published, only your team and Enviglo staff can open it (unless it's an announced drop, below), and a banner at the top says so. Once it's published, the button reads View page.

Publish

1. Open the product's Overview or Details page.
2. In Status, press Publish.

You'll see "Product published." You can also publish from the Products list: open the menu at the end of a product's row and choose Publish. To publish several at once, tick them and press Publish in the bar at the bottom. Any that aren't ready are skipped and named, with what each one still needs.

Once published, the product shows on your storefront and across the marketplace: in browse, search and its category. For 30 days from the first time it was published, it can carry the New label. Unpublishing and publishing again doesn't restart that.

Publish once the image is approved

If the only thing missing is an image that's still waiting for review, the Status box shows Publish when the image is approved. Turn it on and the product goes live the moment Enviglo approves the image, exactly as if you'd pressed Publish, and you get a notice saying it's live. You don't need to come back for it.

• It's there for drafts that aren't booked to publish at a set time. See Schedule a drop.
• If the image is rejected, the product stays a draft, and the rejection notice says so. Add another image and turn it on again.
• To publish it yourself instead, turn it off, or just press Publish once the image is approved.

Schedule a drop

You can book a draft to publish itself at a set time.

1. Open the product's Details page.
2. In Status, press Schedule a drop.
3. Pick a date and time under Publish at.
4. Leave Show it on the storefront with a countdown ticked to announce the drop now, or untick it to keep it hidden until it opens.
5. Press Book it.

An announced drop appears on your storefront before it opens. Its page is public, with a Drops in countdown and no way to buy yet, unless you take pre-orders. Visitors can press the heart to hear when it's out. To announce a drop, the product needs an image first.

When the time comes, Enviglo publishes the product within a few minutes and tells everyone who wishlisted it. If the product isn't ready by then, it stays a draft and keeps its booking, and it goes out as soon as it's complete.

While a drop is booked, Status shows a countdown, plus Change the date, Announce it now or Hide it until it opens, and Cancel the booking.

Take pre-orders

A verified store can sell an announced drop before it opens. Buyers pay in Robux now, and the product is theirs the moment it's out. See Store settings for how to get verified.

1. Link the product to a Roblox developer product or game pass on its Delivery page. That's how people pay.
2. Book the drop and announce it.
3. In Status, under Pre-orders, press Take pre-orders.

The product page then offers Pre-order on Roblox. Nothing reaches a buyer before release: no download, no Discord role and nothing in game. Their library shows the product as Pre-ordered with the date it's out. When the drop opens, every pre-order becomes an ordinary purchase, and each buyer is told it's out.

Robux can't be handed back, so once anyone has pre-ordered, the drop can only move to another date with Change the date, and everyone who pre-ordered is told the new date. Until it's out, it can't be cancelled, hidden, archived or deleted, and the store can't close. If something has gone wrong, contact Enviglo support.

Until anyone has pre-ordered, Stop taking pre-orders switches it off. Subscriptions and bundles can't be pre-ordered.

Unpublish

Press Unpublish in Status, or choose it from the row menu on Products. The product goes back to being a draft, hidden from everyone outside your team. People who already own it keep it.

To take a product down for good, archive or delete it instead. See Drafts, published and deleted products.

Troubleshooting

• Publish is greyed out. Something on the checklist isn't ticked. An image still waiting for review doesn't count yet, but you can have the product publish itself once it's approved. See Publish once the image is approved.
• "Add a description before publishing." Publishing from somewhere other than the Status box names whatever is missing. Fill it in and try again.
• "Pick a time in the future, or publish it now." The drop time you picked has already passed.
• "You do not have permission to do that." Your role doesn't include the permission this needs. Ask an owner or admin.
• Saving Details says "That name is reserved." A few words, such as admin, help or store, belong to Enviglo's own pages and can't be a product's web address. A new product named after one of them gets "-product" added to its address; if you've typed one into URL yourself, pick another.
• "Your plan covers 20 products." Delete products you no longer need, or move to a bigger plan. Archiving doesn't free a place.