Saved Sep 20, 2026 by @enviglo: Account plans and the new ladder
- **Its web address** is made from the name. You can change it under **URL** on **Details**.- **Its license type** starts as your store's default, set under **Settings**, then **Selling**, in **New product defaults** by anyone with the **Store settings** permission. If there's no default, it starts as **One purchase**.- If your store is already at its limit, the dialog tells you under the name, for example: "Your plan covers 5 products. Pro raises that to 40."+ If your store is already at its limit, the dialog tells you under the name, for example: "Your plan covers 10 products. Pro raises that to 100."## A product's pages…- **"Pick a time in the future, or publish it now."** The drop time you picked has already passed.- **"You do not have permission to do that."** Your role doesn't include the permission this needs. Ask an owner or admin.- **Saving Details says "That name is reserved."** A few words, such as admin, help or store, belong to Enviglo's own pages and can't be a product's web address. A new product named after one of them gets "-product" added to its address; if you've typed one into **URL** yourself, pick another.- - **"Your plan covers 5 products."** Delete products you no longer need, or move to a bigger plan. Archiving doesn't free a place.+ - **"Your plan covers 10 products."** Delete products you no longer need, or move to a bigger plan. Archiving doesn't free a place.
This guide takes you from an empty product to one people can find and buy. It's for store owners, admins and staff whose role lets them work on products.
Enviglo creates the product as a draft and opens its Details page. Only your team can see a draft.
A few things are set for you:
If your store is already at its limit, the dialog tells you under the name, for example: "Your plan covers 10 products. Pro raises that to 100."
Open a product from the Products list to reach its pages. You only see the pages your permissions open. The product permissions are Edit products, Publish products, Prices and sales and Delete products.
| Page | What's on it |
|---|
| Permission needed |
|---|
| Overview | Page views, sales, owners, wishlists, recent sales, latest reviews and the product's status | Any product permission |
| Details | Name, web address, summary, description, platform, category and tags | Edit products |
| Pricing | Robux price, stock, license type, bundle contents and sales | Prices and sales |
| Delivery | The Roblox developer product or game pass, and the Discord role | Edit products |
| Media | Images, videos and the files owners download | Edit products |
| Reviews | Reviews from people who own the product | Any product permission |
Details, Pricing and Delivery each save on their own. When you change something, a bar appears at the bottom with the number of unsaved changes. Press Save details, Save pricing or Save delivery to keep them, or Discard to put everything back.
The header across the top of the product's pages shows its status, how complete it is, when it last changed and how many people own it.
The Status box on Overview and Details lists four things. Publish stays greyed out until every one is ticked:
The header shows your progress, like "50% · needs a one-line summary", and says "ready to list" when nothing is missing.
Here's where each one comes from:
You don't need a file to publish. But owners have nothing to download until you upload one on Media.
Press Preview in the header of any of the product's pages to see its public page. While the product isn't published, only your team and Enviglo staff can open it (unless it's an announced drop, below), and a banner at the top says so. Once it's published, the button reads View page.
You'll see "Product published." You can also publish from the Products list: open the menu at the end of a product's row and choose Publish. To publish several at once, tick them and press Publish in the bar at the bottom. Any that aren't ready are skipped and named, with what each one still needs.
Once published, the product shows on your storefront and across the marketplace: in browse, search and its category. For 30 days from the first time it was published, it can carry the New label. Unpublishing and publishing again doesn't restart that.
You can book a draft to publish itself at a set time.
An announced drop appears on your storefront before it opens. Its page is public, with a Drops in countdown and no way to buy yet. Visitors can press the heart to hear when it's out. To announce a drop, the product needs an image first.
When the time comes, Enviglo publishes the product within a few minutes and tells everyone who wishlisted it. If the product isn't ready by then, it stays a draft and keeps its booking, and it goes out as soon as it's complete.
While a drop is booked, Status shows a countdown, plus Announce it now or Hide it until it opens, and Cancel the booking.
Press Unpublish in Status, or choose it from the row menu on Products. The product goes back to being a draft, hidden from everyone outside your team. People who already own it keep it.
To take a product down for good, archive or delete it instead. See Drafts, published and deleted products.