Saved Sep 26, 2026 by @enviglo: Store updates, version notes, leak protection, where views come from, API limits
### Upload a version1. Type a **Version**, such as 1.3.0.- 2. Press the box that says **Choose a file (.rbxm, .zip, .fbx, .unitypackage…)** and pick your file.- 3. Press **Upload version**. A percentage shows while it uploads.+ 2. Under **What changed**, write what's new, one change a line. This is optional, but it's what owners read.+ 3. Press the box that says **Choose a file (.rbxm, .zip, .fbx, .unitypackage…)** and pick your file.+ 4. Leave **Tell owners about this version** ticked to send owners a notice, or untick it for a small fix. See [Tell owners about an update](#tell-owners-about-an-update).+ 5. Press **Upload version**. A percentage shows while it uploads.The rules:…- Each version number can only be used once per product.- A product keeps up to 20 versions on Free, 50 on Pro and 100 on Ultimate. The counter shows how many you have, for example 4/20.- Numbers show with a "v" in front, so 1.3.0 appears as v1.3.0. A word like Beta shows as you typed it.+ - Notes can be up to 2,000 characters.### What owners getThe newest upload is marked **Latest**, whatever its number. That's the one owners download, from their library or from the **Download** button on the product page, which names the version.- The product page also lists the files under **Included files**. Once there's more than one version, its **Details** tab shows a **Version history**.+ The product page also lists the files under **Included files**. Once there's more than one version, or a version has notes, its **Details** tab shows a **Version history** with each version's notes.- When you upload a version, everyone who currently owns the product gets a notification that it was updated to that version, and that a new version is ready to download from their library. If your store uses webhooks, they also get a **File uploaded** event. See [Webhooks](/wiki/webhooks).+ Every new version shows as **Updated** in its owners' libraries until they download it, whether or not you tell them about it. If your store uses webhooks, they also get a **File uploaded** event, with the notes. See [Webhooks](/wiki/webhooks).+ ### Tell owners about an update++ A notice goes to everyone who owns the product: a notification with your notes, and an email for people who get those. The email links to the version history, where the notes are in full. If your store posts its updates in Discord, the notice is posted in that channel too. See [Post updates](/wiki/post-updates#post-updates-in-discord).++ To keep notices worth reading:++ - You can send one notice for each version, and only for the newest one.+ - A product's owners get at most one notice a day. Until then the box is greyed out and says when you can send the next.+ - Each person gets at most two of these emails a day from all stores together. The rest still reach their notifications.+ - Owners can turn off these emails, and each email has a link to stop them.++ To tell owners about a version you uploaded without a notice, press **Tell owners** beside it, then **Tell owners** again to confirm. It's only on the newest version, and only once a day's passed since the last notice.++ To change a version's notes, press the pencil icon beside it, then **Save notes**. The version history shows the new notes. Anyone already told keeps the words they were sent.+Each version on your **Media** page shows how many times it's been downloaded and when it was last downloaded, or "Never downloaded". Your team can download any version from there.### Delete a version…- **"Use a short version like 1.2.0."** Take out spaces and other symbols.- **"Version 1.3.0 already exists. Use a new version number."** Every upload needs a new version number.- **"Your plan keeps 20 versions of a product. Delete an old one first."** Delete a version you no longer need, or move up a plan.+ - **"Owners heard about an update less than a day ago."** A product's owners get one notice a day at most. The version is uploaded all the same, and shows as Updated in their libraries.+ - **"Only the newest version can be announced: there's a newer one now."** Notices are only for the newest version. Tell owners about that one instead.- **"You're uploading too quickly. Try again in a few minutes."** One person can start 150 uploads an hour.- **My image isn't on the product page.** It's waiting for review. Check **Waiting for review** on **Media**.
A product's Media page has two parts: Media, for the images and video on the product page, and Files and versions, for what owners download. You need the Edit products permission. Deleting a file version also needs Delete products.
To get there: in your store's dashboard, open Products, pick the product, then open Media.
Press Upload image and pick a file.
If the picture is already on Roblox, you can copy it in:
The image is copied into Enviglo and reviewed like any other upload.
Video on a product page comes with Pro, whether you upload it or link it from YouTube. On Free neither control appears; a video already on a product stays where it is.
Videos play in the gallery on the product page.
Every image and video you add is checked by the Enviglo team before it appears on the product.
An upload only counts towards publishing once it's approved.
A product can have 12 media items, counting ones still waiting for review. The counter shows how many you've used, for example 3/12. At 12, the add buttons are greyed out until you remove something.
Drag a tile by its handle to move it. The keyboard works too. To remove one, press the bin icon on its tile.
Publishing needs at least one image, and a live product always keeps one. To replace your only image, add the new one first, then remove the old one once the new one is on the product. A new upload waits for review before it counts; one picked with Choose from approved goes up straight away.
A product that went live without an image, like many that came over from myPod, is shown with a cover Enviglo draws for it and sits behind products that have a picture of their own. Unless its description runs to a couple of sentences, search engines such as Google aren't asked to list it either. It's flagged No artwork, or Not in Google yet, under Needs attention.
Your in-game hub can't show images hosted on Enviglo. Set the picture it uses with In-game hub image on the Delivery page. See Delivery on Roblox and Discord.
This is what owners download from their library. You don't need a file to publish, but owners see "No file uploaded yet" until you add one.
The rules:
The newest upload is marked Latest, whatever its number. That's the one owners download, from their library or from the Download button on the product page, which names the version.
The product page also lists the files under Included files. Once there's more than one version, or a version has notes, its Details tab shows a Version history with each version's notes.
Every new version shows as Updated in its owners' libraries until they download it, whether or not you tell them about it. If your store uses webhooks, they also get a File uploaded event, with the notes. See Webhooks.
A notice goes to everyone who owns the product: a notification with your notes, and an email for people who get those. The email links to the version history, where the notes are in full. If your store posts its updates in Discord, the notice is posted in that channel too. See Post updates.
To keep notices worth reading:
To tell owners about a version you uploaded without a notice, press Tell owners beside it, then Tell owners again to confirm. It's only on the newest version, and only once a day's passed since the last notice.
To change a version's notes, press the pencil icon beside it, then Save notes. The version history shows the new notes. Anyone already told keeps the words they were sent.
Each version on your Media page shows how many times it's been downloaded and when it was last downloaded, or "Never downloaded". Your team can download any version from there.
Press the bin icon beside the version, then Delete. Owners can no longer download it, and you can't undo this. You need the Delete products permission.
You can't delete the only file of a product people own, because it's the only thing they can download. Upload the new version first, then delete the old one.