Connect your Discord server

For /setup, you need Administrator or Manage Server in the Discord server, and you need to be the store's owner or an admin on Enviglo. Staff can't link a server this way. Your Discord account must be linked to your Enviglo account.

By default, Discord only shows /setup to members with the Administrator permission. Run /setup without choosing a store to see which store the server is linked to.

What the bot needs

• Manage Roles: the bot needs it to give and remove product roles, so don't take it away.
• View Channel and Send Messages: for posting your updates, in the channel you choose. See Post updates.
• Its place in the role list: the Enviglo bot's role must sit above every role you want it to hand out. Discord won't let a bot give roles that are above its own.

What linking does

Once your server is linked:

• You can give a Discord role to everyone who owns a product. See Discord roles for products.
• Your updates can be posted in a channel you choose. See Post updates.
• Commands about your store work in the server, like /store, /products, /licenses and /retrieve, and your staff can use /give, /revoke, /transfer and /stats. See Discord bot commands.

The Discord invite link under Settings → Storefront → Links is separate. It's the invite shown on your storefront, and it doesn't link a server or add the bot.

Change or disconnect your server

1. Open Settings → Integrations and go to Discord server.
2. Pick a different server, or No server to disconnect.

A different server is linked as soon as you pick it, as in Link your server. No server asks first, naming your server: "Enviglo's bot stops giving product roles and posting updates there. Roles people already have stay." Select Unlink to confirm.

Things to know:

• Roles the bot has already given out in the old server stay there. Enviglo stops managing roles in that server.
• A product's role ID belongs to one server. If you move to a new server, update the Role ID on each product's Delivery page.
• /setup can't move a store that's already linked to another server. Change or disconnect it on Enviglo first.
• If your store came over from myPod and your game still uses myPod's older ownership checks, those find your store by its Discord server. Keep the same server linked while you rely on them. See Coming from myPod.

Troubleshooting

• Your server isn't in the dropdown. Only servers you own, or where you have Administrator or Manage Server, are listed. If you've just been given that permission, reload the page.
• "Discord couldn't be reached to list your servers. Try again in a minute." Discord didn't answer. Reload the page after a minute.
• "Sign in with Discord to link a server." Link your Discord account to Enviglo first.
• "Your Discord account isn't in that server." Join the server with the Discord account linked to Enviglo, or link the right account.
• "You need Administrator or Manage Server in that server to link it." Ask the server's owner to give you one of these, or to link the server themselves.
• "Add the Enviglo bot to that server first, then link it again." Select Add the Enviglo bot, authorise it in Discord, then select the Link button again.
• "That Discord server is already linked to another store." Disconnect it from the other store first.
• "Discord couldn't be reached. Try again in a minute." Wait a minute and pick the server again.
• /setup says "Not your store". Only the store's owner or an admin can link a server with /setup. Staff with Integrations can use the dashboard instead.
• /setup says "This server is taken". The server is linked to a different store. Disconnect it there first.
• Product roles aren't being given. See the troubleshooting in Discord roles for products.