Product details

The Details page holds what customers read about your product and where it sits on Enviglo. You need the Edit products permission to open it.

To get there: in your store's dashboard, open Products, pick the product, then open Details.

The page starts with the product's Status, which is covered in Create and publish a product. If your role includes Delete products, it ends with Delete this product, covered in Drafts, published and deleted products.

Name and description

This section is what a customer reads on the product page, in search and on cards.

Name

Required, 2 to 80 characters.

URL

The product's web address. The full path shows under the field, in the form /s/your-store/your-product.

• It must be 3 to 48 characters: lowercase letters, numbers and single hyphens.
• No two products in your store can share one.
• It only changes when you change it: renaming the product leaves it as it is. Select Use the name under the field to make it match the name.
• A few words belong to Enviglo's own pages, such as admin, help, search, services and claim, so they can't be used.
• Old addresses don't forward to new ones. Change the URL of a published product and any links people have shared stop working.

Summary

Up to 160 characters, with a counter under the field. It's the one line under the name on every card, and it's required before you can publish.

Description

Up to 20,000 characters, and required before you can publish. Once a product is live, you can rewrite its description but not clear it; to do without one, unpublish the product first. Write it on the Write tab and check it on the Preview tab.

Markdown is supported: headings, lists, links, code and bold text. Tables work too. A few things to know:

• HTML isn't supported.
• Images hosted on other websites aren't shown. They turn into a plain link.
• Links open in a new tab.
• The product page already shows the name and summary above your description. If your description starts with the product's name as a heading, or with a line that repeats the summary, the page leaves that line out.

Where it belongs

This section decides how customers find the product when they aren't searching for it by name.

Platform

What the product is built for: Roblox, Unity, Unreal Engine, Blender, Web & apps or Any platform. Customers filter the marketplace by this first.

Marketplace category

One category per product, chosen from Enviglo's list: Admin & Moderation, Vehicles, Weapons & Combat, UI Kits, Builds & Maps, Systems & Frameworks, Animations, Audio, Tools & Plugins, Effects, Characters & Clothing, 3D Models, Textures & Graphics, or Other. It decides where the product appears when people browse by category.

Tags

Type tags separated by commas, up to ten. They show as chips under the field with a count.

• Each tag is saved in lowercase, with spaces and symbols turned into hyphens, and cut to 24 characters.
• Tags show on the product page. Pressing one searches the marketplace for it.
• Search finds a product by a tag only when someone searches for that whole tag. Single words people actually type, like "admin" or "logs", work better than long phrases.

Some tags are dropped when you save, because they'd pass for labels Enviglo gives out itself or things it decides: new, new-release, brand-new, just-released, newest, popular, most-popular, trending, trending-now, hot, best-seller, bestseller, best-selling, top-seller, top-selling, featured, staff-pick, verified, official, sale, on-sale and free.

The New, Popular and Trending labels come from Enviglo's own numbers, never from tags. New lasts 30 days from when a product was first published. Popular goes to products among the month's best sellers, and Trending to those among the week's most viewed.

Store categories

Your own sections on your storefront, separate from the marketplace category. Tick every one the product belongs in. A product can be in several, or in none.

They show as chips on your storefront that filter your products. A product in no store category still appears in your full list.

If your store has none yet, the page says No store categories yet. They're created under Settings, then Selling, by owners, admins and staff with the Store settings permission.

Questions about this product

Below the details is Questions about this product. What you answer here shows in a FAQ tab on the product's page, above the questions your store answers everywhere.

Keep these to what's specific to this one product: what it needs to run, what's in the file, what it doesn't do, how it differs from your other one that looks similar. Anything true of everything you sell belongs in Settings → FAQ instead, where you write it once and it appears on every product.

Each question saves on its own, as soon as you press Add question or Save answer, and the arrows put them in order. Answers take Markdown, like the description. A product answers up to 15 questions.

Tips for a clear listing

• Always write a summary. Products without one look unfinished in search, and a published product with no summary is flagged No summary under Needs attention.
• Choose the platform with care. It's the first filter customers use on the marketplace.
• Tag the words people search for. Tags are searched alongside the name and summary.
• Give the description some structure. Headings and lists make it easy to scan. Check it on Preview before you save.
• Don't repeat yourself. The name and summary already sit above the description.
• Settle on a URL before you share links. Changing it later breaks them.

Save your changes

As soon as you change something, a bar appears at the bottom showing how many changes are waiting. Press Save details to keep them, or Discard to put everything back. Nothing is saved until you press Save details.

If your store's Roblox experience is connected, saving also updates the product's developer product on Roblox: its name, and your summary as its description.

Change many products at once

1. In your store's dashboard, open Products.
2. Tick the products you want to change.
3. In the bar at the bottom, press Change… and pick Marketplace category, Platform, Add to a store category, Remove from a store category, Add tags or Remove tags.
4. Choose or type the new value, then press Apply to followed by the number of products.

This needs Edit products. Added tags follow the same rules, and each product still keeps ten at most.

Troubleshooting

• "Another product in this store uses that URL." Pick a different URL.
• "That name is reserved." or "That address belongs to the store's own pages. Pick another." The URL uses a word Enviglo needs for its own pages. Change it.
• "Use lowercase letters, numbers, and single hyphens." Take out spaces, symbols and double hyphens.
• A tag disappeared after saving. It was one of the labels Enviglo keeps for itself. See the list under Tags.
• "Those are labels Enviglo adds itself, like New and Popular. Try another tag." Every tag you tried to add in bulk was one of those labels.