Saved Sep 19, 2026 by @enviglo: First version
+ The Enviglo bot answers slash commands in Discord. Customers can check what they own, get their downloads and roles, and review products. Store staff can give, revoke and transfer licenses and see how the store is doing. This guide covers every command.+ ## Before you start++ - **A linked server:** most commands read the store linked to the server you're in. The store's owner links it first. See [Connect your Discord server](/wiki/connect-your-discord-server).+ - **A linked Discord account:** the bot knows who you are from the Discord account linked to your Enviglo account. Without one, commands about you or your store can't find your account. See [Link your Discord account](/wiki/link-your-discord-account).++ ## How the bot knows who you are++ The bot matches your Discord account to the Enviglo account it's linked to. Your licenses and your place on a store's team come from that Enviglo account. Your Discord roles don't decide what you can do in a store. The one exception is `/setup`, which also needs Administrator or Manage Server in the Discord server.++ `/store`, `/products`, `/licenses`, `/retrieve`, `/review` and the staff commands only work inside a server, because they use the store linked to it.++ ## Commands for everyone++ | Command | Options | What it does | Who sees the reply |+ | --- | --- | --- | --- |+ | `/profile` | `user` (optional) | Shows your Enviglo profile, or another member's | Everyone in the channel |+ | `/link` | None | Shows whether your Roblox account is linked, with a button to link it | Only you |+ | `/store` | None | Shows the store linked to this server | Everyone in the channel |+ | `/products` | `search` (optional) | Lists the store's published products | Everyone in the channel |+ | `/licenses` | None | Lists what you own from this store | Only you |+ | `/retrieve` | `product` | Gets you the download for something you own, and your product role | Only you |+ | `/review write` | `product`, `rating`, `comment` (optional) | Writes or updates your review | Only you |+ | `/review view` | `product` | Shows a product's reviews | Only you |++ ### What each one replies++ - **`/profile`** shows the person's name, how many products they own (and how many from this server's store), their linked Roblox account, when they joined, stores they help run and their badges.+ - **`/link`** tells you if your Roblox account is linked. If it isn't, select **Link Roblox** to do it on Enviglo. See [Link your Roblox account](/wiki/link-your-roblox-account).+ - **`/store`** shows how many products the store has, its rating and when it joined Enviglo. Sales and followers only appear if the store shows them on its storefront.+ - **`/products`** lists up to 10 published products with their prices, most owned first. Use `search` to find something by name.+ - **`/licenses`** lists up to 25 of your products from this store, with when you got them, how many copies you have and when subscriptions end.+ - **`/retrieve`** suggests products you own as you type. It replies with the latest version and a button to download it from your [library](/library). If the product has a Discord role and you're missing it, the bot gives it back.+ - **`/review write`** takes a `rating` from 1 to 5 and an optional `comment` of up to 1,000 characters. Running it again updates your review. Only people who own the product can review it, and the store's own team can't.+ - **`/review view`** shows the average rating and the five latest reviews.++ ## Commands for store staff++ | Command | Options | Needs on Enviglo |+ | --- | --- | --- |+ | `/give` | `product`, plus `user` or `robloxid` | **Grant licenses** |+ | `/revoke` | `product`, plus `user` or `robloxid` | **Revoke licenses** |+ | `/transfer` | `product`, `from`, `to` | **Transfer licenses** |+ | `/stats` | None | **See sales and customers** |+ | `/setup` | `store` (optional) | Owner or admin of the store, plus Administrator or Manage Server in the Discord server |++ Owners and admins have every permission. Staff need the permission shown, from the areas ticked for them or their custom role. See [Roles and permissions](/wiki/roles-and-permissions). Only you see the replies to these commands.++ The `product` option suggests your store's products as you type, including drafts and archived products.++ ### `/give`++ Gives someone a product, the same as **Grant license** in the dashboard.++ - For `user`, mention a server member. Their Discord account must be linked to an Enviglo account.+ - For someone who isn't on Enviglo yet, use `robloxid` with their Roblox user ID.+ - Subscriptions get the product's own number of days.++ The bot confirms what it granted. The product is in their library, and their product role follows.++ ### `/revoke`++ Revokes the person's active license for the product, using `user` or `robloxid` as with `/give`. Their download and product role go.++ To give back the same license, with its history, use **Restore** on the license in your dashboard. Using `/give` afterwards makes a new license instead. See [Give, revoke, restore and transfer licenses](/wiki/manage-licenses).++ ### `/transfer`++ Moves a license from one person to another. `from` and `to` each take a mention, a Discord user ID, a Roblox user ID or an Enviglo username such as `@username`. The product role moves with the license.++ ### `/stats`++ Shows the store's sales all time and over the last 7 and 30 days, its customers, published products, followers, reviews and most-owned product, with a button to open the dashboard.++ ### `/setup`++ Links the server to one of your stores. See [Connect your Discord server](/wiki/connect-your-discord-server).++ ## Staff commands follow your store's rules++ The bot checks the same permissions as the website. Someone without the permission gets "Staff only".++ If your store makes staff ask a manager first, `/give`, `/revoke` and `/transfer` don't happen straight away. The bot replies "Sent for approval", with a **See your requests** button. A manager then approves or turns it down on the website, and the staff member gets a notification. See [Approvals](/wiki/approvals).++ Grants, revokes and transfers made through the bot are recorded in your audit log, marked as done in Discord. See [Activity and the audit log](/wiki/activity-and-audit-log).++ ## Show staff commands in Discord++ Discord keeps `/give`, `/revoke`, `/transfer` and `/stats` hidden from members without the Administrator permission until a server admin allows them. `/setup` is shown only to members with Administrator unless an admin changes it. A server admin chooses who can see each command in Discord's settings for the Enviglo app in that server.++ Allowing a command in Discord doesn't give anyone access to your store. The bot still checks their permissions on Enviglo.++ ## Troubleshooting++ - **"No store here":** the server isn't linked to a store. See [Connect your Discord server](/wiki/connect-your-discord-server).+ - **"Sign in to Enviglo first":** your Discord account isn't linked to an Enviglo account. Sign in with Discord, or link it under **Connections** in your [account settings](/settings).+ - **"Staff only":** your Enviglo account doesn't have the permission for that command in this store, or the Discord account you're using isn't the one linked to your Enviglo account.+ - **"Who is it for?" or "Whose license?":** you didn't name anyone, or the member you mentioned hasn't linked Discord on Enviglo. Use their Roblox user ID with `robloxid` instead.+ - **"No active license":** the person doesn't hold that product right now, so there's nothing to revoke.+ - **"Couldn't give that":** the reason follows. For example, the person may already own a product that can only be owned once.+ - **"You don't own that yet":** `/retrieve` only works for products on your Enviglo account. If you bought it in a game, check your Roblox account is linked.+ - **"Owners only" or "Team members can't review":** only owners can review a product, and a store's own team can't review its products.+ - **"Slow down":** you've sent a lot of commands, or written a lot of reviews, in a short time. Try again later.+ - **"Something went wrong":** try again in a moment. If it keeps happening, [open a support ticket](/support/new).+ - **A command doesn't appear when you type `/`:** for staff commands, a server admin needs to allow them for you in Discord.
The Enviglo bot answers slash commands in Discord. Customers can check what they own, get their downloads and roles, and review products. Store staff can give, revoke and transfer licenses and see how the store is doing. This guide covers every command.
The bot matches your Discord account to the Enviglo account it's linked to. Your licenses and your place on a store's team come from that Enviglo account. Your Discord roles don't decide what you can do in a store. The one exception is /setup, which also needs Administrator or Manage Server in the Discord server.
/store, /products, /licenses, /retrieve, /review and the staff commands only work inside a server, because they use the store linked to it.
| Command | Options | What it does | Who sees the reply |
|---|---|---|---|
/profile | user (optional) | Shows your Enviglo profile, or another member's | Everyone in the channel |
/link | None | Shows whether your Roblox account is linked, with a button to link it | Only you |
/store | None | Shows the store linked to this server | Everyone in the channel |
/products | search (optional) | Lists the store's published products | Everyone in the channel |
/licenses | None | Lists what you own from this store | Only you |
/retrieve | product | Gets you the download for something you own, and your product role |
| Only you |
/review write | product, rating, comment (optional) | Writes or updates your review | Only you |
/review view | product | Shows a product's reviews | Only you |
/profile shows the person's name, how many products they own (and how many from this server's store), their linked Roblox account, when they joined, stores they help run and their badges./link tells you if your Roblox account is linked. If it isn't, select Link Roblox to do it on Enviglo. See Link your Roblox account./store shows how many products the store has, its rating and when it joined Enviglo. Sales and followers only appear if the store shows them on its storefront./products lists up to 10 published products with their prices, most owned first. Use search to find something by name./licenses lists up to 25 of your products from this store, with when you got them, how many copies you have and when subscriptions end./retrieve suggests products you own as you type. It replies with the latest version and a button to download it from your library. If the product has a Discord role and you're missing it, the bot gives it back./review write takes a rating from 1 to 5 and an optional comment of up to 1,000 characters. Running it again updates your review. Only people who own the product can review it, and the store's own team can't./review view shows the average rating and the five latest reviews.| Command | Options | Needs on Enviglo |
|---|---|---|
/give | product, plus user or robloxid | Grant licenses |
/revoke | product, plus user or robloxid | Revoke licenses |
/transfer | product, from, to | Transfer licenses |
/stats | None | See sales and customers |
/setup | store (optional) | Owner or admin of the store, plus Administrator or Manage Server in the Discord server |
Owners and admins have every permission. Staff need the permission shown, from the areas ticked for them or their custom role. See Roles and permissions. Only you see the replies to these commands.
The product option suggests your store's products as you type, including drafts and archived products.
/giveGives someone a product, the same as Grant license in the dashboard.
user, mention a server member. Their Discord account must be linked to an Enviglo account.robloxid with their Roblox user ID.The bot confirms what it granted. The product is in their library, and their product role follows.
/revokeRevokes the person's active license for the product, using user or robloxid as with /give. Their download and product role go.
To give back the same license, with its history, use Restore on the license in your dashboard. Using /give afterwards makes a new license instead. See Give, revoke, restore and transfer licenses.
/transferMoves a license from one person to another. from and to each take a mention, a Discord user ID, a Roblox user ID or an Enviglo username such as @username. The product role moves with the license.
/statsShows the store's sales all time and over the last 7 and 30 days, its customers, published products, followers, reviews and most-owned product, with a button to open the dashboard.
/setupLinks the server to one of your stores. See Connect your Discord server.
The bot checks the same permissions as the website. Someone without the permission gets "Staff only".
If your store makes staff ask a manager first, /give, /revoke and /transfer don't happen straight away. The bot replies "Sent for approval", with a See your requests button. A manager then approves or turns it down on the website, and the staff member gets a notification. See Approvals.
Grants, revokes and transfers made through the bot are recorded in your audit log, marked as done in Discord. See Activity and the audit log.
Discord keeps /give, /revoke, /transfer and /stats hidden from members without the Administrator permission until a server admin allows them. /setup is shown only to members with Administrator unless an admin changes it. A server admin chooses who can see each command in Discord's settings for the Enviglo app in that server.
Allowing a command in Discord doesn't give anyone access to your store. The bot still checks their permissions on Enviglo.
robloxid instead./retrieve only works for products on your Enviglo account. If you bought it in a game, check your Roblox account is linked./: for staff commands, a server admin needs to allow them for you in Discord.